Easily edit a Student’s Password, Name and Email (Teacher)

Forgotten passwords? Typo in a student's name? Wrong email address? No problem! Teachers can help students reset their information directly from the Teacher Portal. Here’s how you can keep things running smoothly:

Important: If students use Google SSO, you can't reset their passwords. They must follow Google's password recovery process.

Pro-Tip 1: If your students log in using Google SSO, you won't be able to edit their information from your teacher portal. They'll need to edit their information through their Google settings. Once they do that, you need to re-sync your account to see the changes.

Pro-Tip 2: For Clever or ClassLink users, edit information in those platforms first and then wait for the account to re-sync. Changes will sync overnight.

Step 1: Log in to your Teacher Portal HERE.

Step 2: Find the student. There are two options to locate the student: using the search bar or selecting the student from the class roster.

Option 1: Search Bar

Step 3: Click the search bar, type the student's name, and select the student from the list.

Step 4: Click the gear icon next to the student's name.

Step 5: A pop-up window will appear where you can edit the student's name, username, password, email, and more.

Step 6: Click "Save all changes" after making your edits.

Option 2: Class Roster

Step 3: Click 'Classes' on the left-hand side.

Step 4: Select the class in which the student is enrolled.

Step 5: Click on the 'Students' tab to access the class roster and locate the student’s name.

Step 6: Hover over the student's name to highlight it in light blue.

There are two methods to proceed changing the student's information from here:

Method 1:

Step 7: Drag your mouse across the highlighted name to reveal the edit icon (pencil symbol) and click it.

Step 8: A pop-up window will appear where you can edit the student's name, username, password, email, and more.
Step 9: Change the student's information and click 'Save All Changes'.

Method 2:

Step 7: Click directly on the student's name to open their profile from the class roster.
Step 8: Near the student’s name, click the gear icon for settings.
Step 9: Edit the student's information and click 'Save All Changes'.

Special Notes: If you can’t see a student’s password, it may be due to the "Clear-text student passwords" setting. Ensure this option is checked under Advanced Options to view passwords.

When this option is unchecked, student passwords will be encrypted in our database. When a student's password is encrypted, you won't be able to view it or print it on a roster list with passwords. By default, the "Clear-text student passwords" option is selected so you should be able to view passwords unless the setting has been changed.

Choose the method that works best! You’re now a pro at editing student information in the Teacher Portal. 😊